Each year, the Board of Governors defines priority objectives for IATA. These priorities are aligned with IATA's mission and address current industry challenges to best support our members success. Below are the priorities set by the board for 2023.

Industry Digital Transformation

  • Support a seamless customer journey with digital identities for passengers and industry partners
  • Design the future industry financial products and services that meet evolving customer needs
  • Meet traveler expectations by supporting airlines' move toward 100% Offers & Orders 

Operations, Safety & Security

Environment, Sustainability and Social Responsibility

A Strong Association

  • Ensure the strong commercial performance of IATA’s products and services to fund IATA’s activities
  • Deliver efficient industry settlement services with high levels of customer satisfaction
  • Grow IATA as the trusted source of industry data, including traffic, safety, operations and sustainability